Frequently Asked Questions

Check-outs FAQs

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• General Questions

  How long can I check out titles from the cloudLibrary? , collapsed

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  How many titles can I check out from the cloudLibrary? , collapsed

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  How long can I check out titles from hoopla? , collapsed

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  How many titles can I check out from hoopla? , collapsed

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  What are Express Collection items? , collapsed

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  How long can I check out titles from the Woodlands Overdrive library? , collapsed

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  How many titles can I check out from Woodlands Overdrive library? , collapsed

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  Why is there an Undetermined Item on my account? , collapsed

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  Can I return library materials when the library is closed? , collapsed

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  How many titles can I check out from Kanopy? , collapsed

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  What can I check out from Kanopy? , collapsed

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  How many Express Collection items can I check out? , collapsed

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  How long can I check out Express items? , collapsed

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  I am a resident at Haven House. Can I get a library card? , collapsed

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  How much do you charge for overdue fines? , collapsed

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  How can I check out a MAP, or Michigan Activity Pass , collapsed

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  Can I check out digital materials with a Teen Card? , collapsed

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  How many items can I check out with a Teen Card? , collapsed

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  What happens if I lose or damage something I check out? , collapsed

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  How can I check out a wifi hotspot? , collapsed

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  What's my password? , collapsed

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  How do I update my email address? , collapsed

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  Where do I pick up my holds? , collapsed

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  How long is an item held for me? , collapsed

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  Can I pause or freeze a hold? , collapsed

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  How can I pay fines? , collapsed

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  How can I authorize someone else to pick up my holds? , collapsed

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  I renewed my items, why did I still get late fines? , collapsed

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  Why can't I renew my materials? , collapsed

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  How many items can I check out? , collapsed

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  How long can I keep library materials? , collapsed

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  Why didn't I receive a Courtesy notice? , collapsed

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  What notices does the library send out? , collapsed

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